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Terms of Website Use
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites; these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without The New World Trading Company (UK) Ltd's prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Gift Card Terms
Gift card refund policy:
Payment for gift cards can be made online or in one of our NWTC venues using cash, credit or debit card and is taken in pound sterling.
We do not offer refunds on gift cards unless they are faulty or damaged. To return a faulty or damaged gift card, please email firstname.lastname@example.org.
My New World loyalty policy
The ‘My New World’ membership rewards loyalty (via app or card) by giving credit each time you make a purchase at any NWTC venue as well as entitling members to rewards and offers. The credit earns expires after 12 months from point of earning and can be redeemed as a 'balance' against food and drink purchases.
- Employees are not permitted to join or use the physical loyalty card scheme, only the app versions
- The ‘My New World’ app is only available to use in NWTC venues
- Only one loyalty account may be registered and used per individual
- The loyalty QR code must be presented at the time of purchase to redeem any rewards/credit
- Only the person to whom the app/card is registered may use the app and ID may be asked to be shown
- Credit will expire 12 months from when it is earned
- Credit is non-transferrable and carries no cash value
- Loyalty is not eligible against staff 50% food items and these items must be put through on a separate payment when loyalty is used
If you have any enquiries about earning credit or rewards, or your account in general, please email email@example.com
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